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Delivery & Returns
Where a Free UK Delivery service is indicated, this applies to certain postcodes in the UK mainland only.
Standard UK delivery within 5 working days - FREE
Delivery to UK mainland addresses: Monday to Saturday generally 7.30am-6pm, excluding public holidays
Non-mainland UK within 7 working days
Remote locations, Islands and Highlands may incur an additional delivery charge.
The following locations are excluded from our Free UK delivery service:
- The Isle of Man, The Isle of Wight, The Channels Islands (Guernsey and Jersey)
- Northern Island
- Scottish Highlands: The following postcodes IV, HS, KA, KW, PA, PH and ZE postcodes
If an order is placed and an additional delivery charge applies (this may happen when large lighting pieces are ordered and need to be shipped on euro-pallets), our sales office will contact you to discuss the cost. Feel free to contact us at any time on [email protected] or call 0203 664 8694 to discuss the shipping options available and the additional costs involved.
Next working day UK delivery - £7.45 - cut off time 1pm GMT
PLEASE NOTE THAT INTERNATIONAL SHIPPING COSTS FOR LIGHTING DIFFER FROM OUR STANDARD GLASSWARE SHIPPING COSTS. THIS IS DUE TO THE FACT THAT LIGHTING IS LARGE AND HEAVY AND NEEDS TO BE SHIPPED ON PALLETS FOR SAFETY.
STANDARD INTERNATIONAL SHIPPING FEES
Europe and International
Europe Zone 1 – £16.00 - Austria, Belgium, Czech Republic, Denmark, France, Germany, Italy, Ireland, Luxembourg, Netherlands, Slovakia, Spain, Switzerland
Europe Zone 2 - £22.00 – Estonia, Finland, Hungary, Poland, Portugal, Sweden, Slovenia
Europe Zone 3 – £35.00 – Bosnia-Herzegovina, Bulgaria, Croatia, Greece, Latvia, Lithuania, Montenegro, Norway, Romania, Serbia
North America Zone 4 – £35.00 – Canada, United States of America
Russia, Middle East, Far East and Southern International - Zone 5 – £39.00 – Australia, Bahrain, China, Cyprus, Hong Kong, Indonesia, Israel, Japan, Kuwait, Lebanon, New Zealand, Oman, Qatar, Saudi Arabia, Singapore, Taiwan, Thailand, UAE
South America Zone 6 – £45.00 – Argentina, Brazil, Chile, Colombia, Paraguay, Peru, Uruguay
Dear customer - Please note that when making your purchase from abroad you will be subject to the currency exchange rate charged by your bank. If it happens that your county/island is not listed in the drop-down menu please email us at [email protected] stating your country, postal address and the product you wish to purchase. Gurasu team will look for delivery rates available and one of us will contact you with the quotation over the phone or email.