Contact our customer support

If you have any queries regarding your order, product availabilites, issues with payments or any other matters you can contact us through the following means:

By email: sales@gurasu.co.uk or complete the form. We endeavour to answer all email enquiries on the same working day.

By phone: +44 (0)20 3664 8694

Please note that if you are the resident of the UK, we can also accept orders over the phone. 

All returns and orders are handled from the following address:

Space Station Warehouse

Attention: Gurasu Crystal
303-305 Cricklewood Broadway
London
NW2 6PG

Our trading address:


Gurasu Crystal
15 Stratton Street
Mayfair
London
W1J 8LQ

If you wish to place a trade order please email us on Joanna@gurasu.co.uk or call at +44 (0)20 3664 8694

Our VAT number is GB136823213

The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed at https://ec.europa.eu/consumers/odr/.
We are ready to participate in extra-judicial dispute settlement proceedings before a consumer dispute resolution body.

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