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Returns & Cancellations

If you wish to cancel your order you can email us at sales@gurasu.co.uk before we have dispatched the goods to you.

Where goods have already been dispatched to you, you can return goods to us in accordance with our Terms and Conditions

If within 30 working days of ordering you are unhappy with your item(s) you may return them to us; all goods returned
must be unused and in perfect condition (including product packaging, etc) for us to be able to refund any
payment. All you pay for is the return postage of the goods.

You must also include your original order number, with your name and address and a note explaining your
reasons for the return.

Upon receipt of the goods we will give you a full refund of the amount paid within 21 days.

You are responsible for the item(s) until they reach us. For your own protection, we suggest you use a secure
despatch method, such as Royal Mail Special Delivery.